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How ebet88 Handles Your Personal Data

Your privacy matters to us, and this policy explains exactly what personal data ebet88 collects when you open an account, how we use it, and how we keep…

Data Collection TransparencyMalaysian Data Protection CompliantSecure Account StorageYour Right to AccessData Retention Controls
ebet88 How ebet88 Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Us About Your Privacy

If you have questions about how your data is handled, want to request access to your personal information, or need to correct details on your account…

Live Chat Start a live chat session directly from your ebet88 account dashboard.
Email Support Send your data request or privacy enquiry to our dedicated support email.
Help Centre Browse our Help Centre for step-by-step answers on updating your account details, managing communication…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security at ebet88

ebet88 applies multiple layers of protection to your personal data — from how we collect it to how long we retain it.

Data We Collect

We collect your name, contact details, date of birth, and payment identifiers when you open an account.

How We Use Cookies

Cookies on ebet88 serve three purposes: keeping your session active, remembering your language and display preferences, and helping us understand…

Account Security Measures

Your account password is stored using one-way hashing; our team cannot read it.

Data Retention Schedule

We keep active account data for as long as your account remains open.

Your Access and Correction Rights

You have the right to request a copy of the personal data we hold about you, ask us to correct…

Third-Party Data Sharing

We share personal data only with payment processors needed to complete your deposits and withdrawals, and with identity verification providers…

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data rights and privacy concerns we hear most often from ebet88 account holders in Malaysia. If your question is not here, our support team can help directly through live chat or email.

We collect your full name, email address, phone number, date of birth, and the payment method identifiers you use — such as your Touch 'n Go or FPX details — to verify your identity and process transactions on your account.

Your data is used to operate your account, process deposits and withdrawals, send service communications, and comply with legal obligations. We do not use your data for third-party advertising or share it beyond our authorised payment and verification partners.

Yes. Submit a data access request via live chat or email support. We will compile and send you a summary of the personal information tied to your account within seven working days of verifying your identity as the account holder.

Contact our support team through live chat or email with the specific details you want corrected or removed. We will action correction requests promptly. Deletion requests are processed where we have no ongoing legal obligation to retain the data in question.

We use cookies to maintain your login session, save your preferences, and understand how the lobby is used so we can improve it. You can disable non-essential cookies through your browser settings, though this may affect how certain features of the platform behave.

Reach out to our privacy support team by email or live chat first. We aim to resolve all privacy concerns within seven working days. If you remain unsatisfied, you have the right to escalate to the relevant data protection authority in Malaysia under applicable local law.

After account closure, we retain transaction records for the period required by Malaysian financial and anti-money-laundering regulations, then permanently delete them. Personal profile data not subject to legal retention requirements is removed within 30 days of account closure.